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24/7 Emergency Water Damage Restoration
Serving Western Massachusetts & Northern Connecticut. From flooded basements and burst pipes to emergency water damage, Longo provides professional water extraction, cleanup, and restoration. Call now for help.
24/7 EMERGENCY
Need help right now?
A real person picks up — day, night, weekend. Fastest path is to call.
Or call us directly · (413) 789-3535
Trusted by insurance adjusters, property managers, and homeowners across
What Water Damage Customers Say
We got flooded by our neighbor, we had over 12 inches of water in our basement. Longo company came in got the water out and dried out our basement.
My friends and former clients had ice dams this winter with water dripping down their walls and I called Longo and they took care of the situation immediately ! Thank you Longo Restoration.
Every kind of water. Every kind of mess.
Whether it’s a slow leak that’s been hiding for weeks or a foot of water in the basement at 3 a.m. — we’ve handled it before, and we know exactly what to do next.
Flooded Basement Cleanup
Flooded basement? Longo provides emergency water removal, professional water extraction, and structural drying using truck-mounted equipment and industrial dehumidifiers. We work to protect your belongings and reduce the risk of hidden moisture damage.
Burst Pipe Water Damage Cleanup
When a pipe bursts or leaks, Longo provides emergency water extraction and structural drying for affected walls, flooring, and subfloors. Our professional cleanup process helps remove excess moisture and reduce the risk of mold and further property damage.
Sprinkler Water Damage Cleanup
Water from activated or leaking sprinkler systems can quickly soak carpets, flooring, walls, and furnishings. Longo provides professional water extraction and structural drying to help minimize further damage and restore affected areas.
Mold Remediation After Water Damage
Water damage can lead to hidden moisture and mold growth in walls, flooring, and other materials. Longo addresses the moisture source, uses professional drying methods, and provides mold remediation when needed to help protect your property.
Sewage Backup Cleanup
Sewage backups can flood basements, bathrooms, and flooring with contaminated water. Longo provides professional sewage water removal, affected-area cleanup, and structural drying to help restore your property and reduce further damage.
Storm & Flood Damage Restoration
Heavy rain, storms, and flooding can leave standing water and hidden moisture throughout your property. Longo provides professional water extraction, moisture assessment, and structural drying to help restore affected areas and reduce further damage.
From the first call to a fully dry home.
Call. We answer.
A real Longo team member picks up — 24/7, including holidays. We dispatch the closest crew immediately.
We extract & dry.
Water removed, structure dried, contents protected. We document everything for your insurance carrier.
You're whole again.
Carpets restored, floors saved, mold prevented. Walked through with you. Backed by our 100% guarantee.
We talk to your adjuster so you don't have to.
Forty years working with every major carrier across Western MA and Northern CT. We document the damage thoroughly, photograph everything, and submit the paperwork your insurance company needs.
You focus on your family. We focus on getting your home back.
If you're reading this during an emergency — here's what to do.
Take a breath. Read the first one, then call us. We’ll handle the rest.
If it’s safe: shut off the water source, turn off electricity in affected rooms, and move valuables out of wet areas. Don’t run household fans (they push moisture into walls). Don’t tear out drywall. Don’t try to dry it yourself with towels and call it done — what you can see is usually a fraction of the problem. Call us and wait. We’ll be there fast.
For emergencies in our core Western MA and Northern CT service area, we’re on-site within 60–90 minutes of your call — often faster. We answer the phone 24/7, including holidays. The first hour matters most for limiting damage, and we know it.
In most cases, yes. We document the damage thoroughly, photograph everything, and submit what your carrier needs. We’ve worked with every major insurance company in the region for forty years, so we know what each one wants and how to get claims approved. You won’t be chasing paperwork on your worst day.
Depends on the size of the damage. Minor water events take 2–3 days. Significant flooding can require a week or more of monitored drying. We’ll walk you through the timeline on the first visit and update you daily — no guessing, no surprises. You’ll always know where things stand.
After the structure is dry, Longo can also help with carpet cleaning after water damage, upholstery cleaning, and follow-up cleaning for homes or businesses. Property managers and facilities can also ask about commercial water damage response. For urgent help, contact Longo for emergency restoration or call directly.
The longer you wait, the worse it gets.
Call now. A real person answers — every time, day or night.