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Water Damage Restoration in Hartford, CT
A burst pipe at 2 a.m. doesn’t wait for business hours, and neither do we. Call any time and a real person answers. Then we send a crew straight down I-91 from our shop in Agawam.
24/7 EMERGENCY
Need help right now?
A real person picks up — day, night, weekend. Fastest path is to call.
Or call us directly · (413) 789-3535
Trusted by insurance adjusters, property managers, and homeowners across
What Water Damage Customers Say
We got flooded by our neighbor, we had over 12 inches of water in our basement. Longo company came in got the water out and dried out our basement.
My friends and former clients had ice dams this winter with water dripping down their walls and I called Longo and they took care of the situation immediately ! Thank you Longo Restoration.
Every kind of water. Every kind of mess.
Whether it’s a slow leak that’s been hiding for weeks or a foot of water in the basement at 3 a.m. — we’ve handled it before, and we know exactly what to do next.
Flooded Basement Cleanup
Flooded basement? Longo provides emergency water removal, professional water extraction, and structural drying using truck-mounted equipment and industrial dehumidifiers. We work to protect your belongings and reduce the risk of hidden moisture damage.
Burst Pipe Water Damage Cleanup
When a pipe bursts or leaks, Longo provides emergency water extraction and structural drying for affected walls, flooring, and subfloors. Our professional cleanup process helps remove excess moisture and reduce the risk of mold and further property damage.
Sprinkler Water Damage Cleanup
Water from activated or leaking sprinkler systems can quickly soak carpets, flooring, walls, and furnishings. Longo provides professional water extraction and structural drying to help minimize further damage and restore affected areas.
Mold Remediation After Water Damage
Water damage can lead to hidden moisture and mold growth in walls, flooring, and other materials. Longo addresses the moisture source, uses professional drying methods, and provides mold remediation when needed to help protect your property.
Sewage Backup Cleanup
Sewage backups can flood basements, bathrooms, and flooring with contaminated water. Longo provides professional sewage water removal, affected-area cleanup, and structural drying to help restore your property and reduce further damage.
Storm & Flood Damage Restoration
Heavy rain, storms, and flooding can leave standing water and hidden moisture throughout your property. Longo provides professional water extraction, moisture assessment, and structural drying to help restore affected areas and reduce further damage.
From the first call to a fully dry home.
Call. We answer.
Longo Carpet Cleaning and Restoration is a family-built company serving Greater Hartford and Western Massachusetts since 1986. We answer 24/7, give you a real arrival time on the call, remove the water, dry the structure, stop mold before it starts, and document everything for your insurance.
We extract & dry.
Water removed, structure dried, contents protected. We document everything for your insurance carrier.
You're whole again.
Carpets restored, floors saved, mold prevented. Walked through with you. Backed by our 100% guarantee.
We talk to your adjuster so you don't have to.
Forty years working with every major carrier across Western MA and Northern CT. We document the damage thoroughly, photograph everything, and submit the paperwork your insurance company needs.
You focus on your family. We focus on getting your home back.
If you're reading this during an emergency — here's what to do.
Take a breath. Read the first one, then call us. We’ll handle the rest.
- Flooded basements in single-family and multifamily homes
- Frozen and burst pipes
- Sewage backups
- Storm and roof leaks
- Sprinkler leaks in offices and storefronts
- Mold after a slow leak
When you call, we’ll give you an honest arrival time based on where our closest crew is. We answer 24/7, holidays included, and we start the moment we arrive.
- You talk to a real person. We ask what happened and tell you what to do until we get there.
- We find all the water. Moisture meters and thermal imaging show what’s soaked behind walls and under floors.
- We dry it and make it right. Truck-mounted extraction and industrial dehumidifiers dry the structure, and our 100% guarantee backs the work.
Yes. Property managers and business owners call us for apartments, offices, and storefronts. We keep tenants informed and document everything for the owner’s carrier. See commercial services.
In most cases, yes. We’ve worked with the major carriers across Western Massachusetts and Northern Connecticut for forty years. We photograph the damage and send your adjuster what they need.
After the structure is dry, Longo can also help with carpet cleaning after water damage, upholstery cleaning, and follow-up cleaning for homes or businesses. Property managers and facilities can also ask about commercial water damage response. For urgent help, contact Longo for emergency restoration or call directly.
Areas in Greater Hartford we serve
Hartford, West Hartford, East Hartford, Wethersfield, Bloomfield, Windsor, Manchester, Glastonbury, and South Windsor.