FAQs

Longo Carpet Cleaning and Restoration

Have a Carpet Cleaning or Water Damage Restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How often should I have my carpets professionally cleaned?

    It depends on your home! For most households, a deep carpet cleaning every 12-18 months keeps things fresh and extends the life of your carpets. If you have pets, kids, or allergies, you might want to schedule cleanings more often to keep dirt, allergens, and stains under control. Regular professional cleaning not only makes your carpets look great but also helps maintain a healthier home.

  • How long does it take for carpets to dry after cleaning?

    Most carpets take about 6-12 hours to dry completely, but it depends on the weather, airflow, and carpet type. We use professional-grade equipment to speed up drying, and you can help by keeping windows open or running fans.

  • Can professional carpet cleaning remove pet odors and stains?

    Absolutely! Pet stains and odors can be tough, but we have specialized treatments that break down the stains and eliminate odors at the source—not just mask them. If you're dealing with stubborn pet messes, we've got you covered!

  • What should I do right after water damage happens?

    First things first—stop the water source if possible. Then, call us ASAP! Acting fast can prevent serious damage and mold growth. We offer 24/7 emergency water extraction and drying services to get your home back to normal quickly.

  • Will my homeowner’s insurance cover water damage restoration?

    It depends on your policy. Many insurance plans cover sudden and accidental water damage but not long-term issues like slow leaks. We can help you navigate the claims process and work directly with your insurance company to make things easier for you.

  • How do I prevent mold after water damage?

    Speed is key! Mold can start growing in as little as 24-48 hours, so the sooner we dry out your space, the better. We use industrial-strength dehumidifiers and air movers to get everything completely dry and prevent mold from taking hold.

  • How soon can I walk on my carpets after cleaning?

    You can walk on them right away with clean socks or dry shoes, but for the best results, it’s a good idea to wait until they’re fully dry before replacing furniture or area rugs.

  • How do you dry out my home after water damage?

    We use professional-grade dehumidifiers, high-speed air movers, and moisture detection tools to ensure every affected area is completely dry. This helps prevent mold growth and further structural damage.

  • Do I need to leave my home during water damage restoration?

    In most cases, you can stay in your home during the restoration process. However, if there’s extensive damage, structural risks, or potential health hazards like mold, we may recommend temporarily relocating for your safety.

  • Why should I hire a professional for water damage restoration?

    Water damage isn’t just about drying things out—it’s about preventing long-term issues like mold, structural damage, and health hazards. Our trained professionals have the right equipment and expertise to restore your home safely and effectively.

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